PRIVACY POLICY

At MYGJ Cleaning (www.mygjcleaning.com.au), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us. Please read this Privacy Policy carefully to understand how your personal data is handled.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: This may include your name, email address, phone number, billing and shipping address, and any other details you provide when using our services or contacting us.
Payment Information: When you make a payment for services, your payment details (such as credit card number) are processed through a secure payment gateway. We do not store your payment information directly.
Non-Personal Information: This may include your IP address, browser type, operating system, pages visited on our website, time spent on the site, and other usage details. This information is collected automatically via cookies and other tracking technologies.
Service-Specific Information: Information about the services you request or purchase, such as service type, date, location, and preferences.

2. How We Collect Your Information

We collect your personal information in the following ways:

Direct Interactions: When you fill out forms, request a quote, book cleaning services, or sign up for our newsletter, we collect the information you provide.
Automated Technologies: As you navigate our website, we may automatically collect technical data about your browsing behavior, such as IP addresses, device information, and interactions with our website, using cookies or similar technologies.
Third-Party Sources: We may receive personal information about you from third-party service providers, such as payment processors and analytics services, to improve our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To process your requests, schedule cleaning services, and deliver the services you have booked.
Customer Support: To respond to inquiries, provide assistance, and ensure satisfaction with our services.
Website Improvement: To analyze usage data to improve the functionality and user experience of our website.
Marketing Communications: With your consent, to send you promotional emails, newsletters, or special offers about our services. You can opt-out of receiving marketing emails at any time by following the unsubscribe link in the emails.
Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and resolve disputes.

4. Sharing Your Information

We may share your personal information in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors (e.g., payment processors, IT service providers) who assist us in providing and improving our services. These providers are obligated to keep your data secure and confidential.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena, legal process, or regulatory requirements, or to protect the rights, property, or safety of MyGJ Cleaning, our customers, or others.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather non-personal information about your usage of the site. Cookies are small files placed on your device to help us improve our services and offer a personalized browsing experience.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of some features on our website.

6. Data Security

We employ industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. While we strive to protect your data, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal data, including:

Access and Correction: You may request access to the personal information we hold about you and request that we correct any inaccuracies.
Data Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
Marketing Communications: You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

MYGJ SERVICES PTY LTD
Address : SHOP 170 8-34 GLADSTONE PARK DRIVE, GLADSTONE PARK, VIC 3043
Email: info@mygjcleaning.com.au
Phone: 0430891290
Website: www.mygjcleaning.com.au

By using our website and services, you consent to the terms of this Privacy Policy.

This Privacy Policy is intended to provide a comprehensive understanding of how your information is collected, used, and protected.